Position Title: Database Manager
Department: Development
Reports to: Director of Development Systems and Research

Scope of Position

With guidance from the Director of Development Systems and Research, the Database Manager is responsible for the oversight and integrity of the Raiser's Edge software system and the production of detailed analytical reports on a weekly, monthly, and as-needed project basis. In addition, the Database Manager serves as the primary trainer and resource for other Museum staff in the use of Raiser's Edge as an effective fundraising, membership development and prospect management tool.

Responsibilities

• Assure the maintenance of accurate database records through creation, implementation, and maintenance of structures and systems
• Serve as primary list manager for department, enhancing existing systems for greater efficiency
• Run development mailing lists for museum-wide mailings; maintaining and coordinating lists with other departments, including museum-wide e-communication and list consolidation efforts
• Provide timely analytical reports to support the Development directors and managers as needed, including custom reports developed through Raiser's Edge and Crystal Reports
• Provide ongoing training to development staff on Raiser's Edge as needed; serve as primary internal "help desk" for The Raiser's Edge.
• Develop and propose strategies and guidance for keeping the database current, accurate, and used to its fullest capabilities by Development staff
• Become thoroughly familiar with the interface/relationship between Raiser's Edge and Convio, the Museum's new membership and marketing development system; provide support and guidance on the Raiser's Edge/Convio interface as needed
• Maintain records for current campaigns, and prepare reports documenting gifts to campaign
• Serve as primary liaison to Information Technology department

Qualifications

• Bachelor's degree
• Prior experience in Blackbaud Raiser's Edge (Version 7) development software/systems required
• The Museum's current scope of Raiser's Edge modules and add-on products includes Membership, Events, Prospect, and the Researcher's Edge; experience in some or all of these features is desired
• Experience with Crystal Reports is also strongly preferred
• Logical thinking and excellent verbal and written communication skills
• The ability and temperament to provide supportive assistance and consulting/training services to co-workers, and to form effective partnerships across the Development team
• Good judgment and ability to be discreet and handle confidential information

The Isabella Stewart Gardner Museum is an equal opportunity employer and encourages minority candidates to apply.

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